Questions about treatment in India
Short answers to the questions patients and families ask us most. If yours is not here, message us.
How does Healway Global work?
You send your reports. We obtain an opinion and written estimate from a partner hospital, help with the medical visa and travel, coordinate your treatment in India and support your follow-up after you return home.
Does sharing my reports commit me to anything?
No. Sharing your reports is only a way to get a hospital opinion and estimate. You decide whether to go ahead.
Who pays Healway Global?
Partner hospitals pay us a commission. You pay the hospital for treatment under its own estimate. If any separate service charge applies, we tell you in writing before you agree.
Which documents do I need to begin?
A short description of your condition, recent medical reports and scans, and a list of your medicines. You do not need everything at once.
How long does the visa take?
It depends on your country and the visa type, so we cannot give one number. We help you prepare the documents and the hospital invitation letter so the application is complete.
Can a family member travel with me?
Usually yes. India issues a medical attendant visa for relatives who accompany a patient. We help with the documents.
Can you guarantee my treatment result?
No. No one honestly can. Outcomes depend on your condition and the care you receive. We guarantee honest advice, clear estimates and careful coordination.
Which languages do you support?
We support patients in English and Arabic today. French support is planned.
How is my medical information handled?
We use your reports to obtain a hospital opinion and plan your care, and we share them only with the hospitals that need them. See our privacy page for details.
What happens after I return home?
We help you collect your discharge summary and arrange follow-up consultations with the hospital, so your local doctor has the information they need.
Not sure where to begin?
Send us a short message. We will tell you what we need to arrange a hospital opinion.
- Led by a team with 15+ years in medical travel
- Registered in India
- Leading partner hospitals
- Fees in writing